This Privacy Policy describes how we collect, use, disclose, and protect personal information when families use Daniel's Diaries websites, apps, and related services (collectively, the "Service").
Where applicable law requires a legal basis, we process personal information on one or more of the following bases:
We design the Service for parent-managed family use. A parent or legal guardian is expected to create and control child profiles and consent to data processing. Parents can request access, correction, or deletion of child profile information by contacting us.
We do not knowingly allow children to create unmanaged standalone accounts. If you believe a child has provided personal information without appropriate consent, contact us so we can investigate and take appropriate action.
We do not sell personal information for money. We may share information:
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including account servicing, legal compliance, dispute resolution, enforcement of agreements, and safety/security monitoring. Retention periods may vary by data type and legal requirements.
We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Your information may be processed in countries other than your own. We use the following third-party service providers, some of which are located outside Australia:
Where data is transferred outside Australia, we take reasonable steps to ensure it is protected in accordance with the Australian Privacy Principles, including through contractual obligations with our service providers.
Depending on your location, you may have rights to access, correct, delete, or port personal information, and to object to or restrict certain processing. You may also have rights related to targeted advertising, sale/sharing definitions under local law, and non-discrimination for exercising privacy rights.
To submit a request, contact us at privacy@danielsdiaries.com. We may verify your identity and authority before completing requests.
We may use cookies, local storage, and similar technologies for authentication, preferences, analytics, and security. You can manage cookie settings through your browser, though some features may not function properly if certain technologies are disabled.
The Service may contain links to third-party sites or tools. We are not responsible for third-party privacy practices. Review third-party privacy notices before providing personal information.
We may update this Privacy Policy periodically. We will post the revised version with an updated effective date and provide additional notice where legally required.
Daniel's Diaries operates under the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
We recognise that children may lack the capacity to provide informed consent. All child profiles are created and managed by a parent or legal guardian, and we rely on parental consent for the collection and use of children's personal information in accordance with APP 3.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at privacy@danielsdiaries.com. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988.
For privacy questions or requests, contact: privacy@danielsdiaries.com.